FAQ

 Q1: Do I need to register an account in order to purchase? 

You can purchase item(s) as a "Guest", however, you will be required to fill in the particulars each time you check out as a "Guest".

Q2: What are the available payment methods? 

All payments can be done by either of the below:

•Cash on Delivery(Local Only)

•Bank Transfer

•Paypal

Q3: Why can’t my Paypal work? 

You might want to check on your billing form, as all payments by Paypal require a postal code to be entered.

Q4: Can I request for self-collection? 

Of course you can! You can collect your items on the same day you place your order.

Contact us at 6909 1991  to arrange for a collection time

Collection period:

12pm – 12 Midnight (Daily)

Collection Address:

Liang Seah Street, #01-02, S189029 

 *Our store accepts Cash, Nets or Credit Card payments.

Q5: Why am I not receiving my order? 

We follow up with all our customers’ orders very closely. Please contact us directly at 6909 1991 or 9658 5821 if this happens!

Q6: I do not feel like creating an order online, is there other method that i can make order?

You can give us a call at 6909 1991 or text us at 9658 5821 with the below instruction.

 

(SMS/Whatsapp) with the below:

1) The item(s) you wish to purchase

2) A valid email address

3) A valid mailing or delivering address - with postal code

4) Your prefered payment method (Cash On Delivery/ Bank Transfer/ Paypal)

5) Your prefered shipping method (Same Day Delivery/ Self Collection/ Postage)

* Order confirmation will be via (SMS/Whatsapp)

 

Q7: Do you have a physical shop that I can visit?  

Yes, our physical shop is at Liang Seah Street, #01-02, Singapore 189029, and we are open to Public.

You can also contact us at +65 9658 5821 to arrange for a private viewing.

Q8: Are the pricing for your physical shop same as the online store?

Yes! Our products sold on our website are known as the most affordable following international pricing standards

Q9: My question(s) is/are still not answered, who can I contact for more information?

For further assistance, contact us through our direct hotline at 6909 1991  You can request for a female or male executive to answer your queries.